SENOKO-OOOOALS

SENOKO-OOOOALS

Sign up or renew and be among 10 lucky customers to score a chance to win a Philips 65" 4K UHD Android TV to supercharge your home viewing experience.

Plus, $20 GrabGifts vouchers for the first 1000 customers.

Sign Up or Renew and Win Exciting Prizes!

Senoko Philips TV prize

Win a Philips 65" 4K UHD Android TV worth $2029

Sign up or renew and be among 10 lucky customers to win a TV that will supercharge your football experience at home! Lucky draw ends 30 Nov 2022.

Terms apply.

Senoko GrabGifts voucher

Win a $20 GrabGifts voucher

Be the first 1,000 customers and win a $20 GrabGifts voucher to enjoy late-night snacks on us this football season!

Our Recommended Plans

Switch and enjoy rates as low as 30.98¢/kWh (incl. GST) vs SP regulated tariff of 31.82¢/kWh (incl. GST).

Kindly note that the price plans published below are subject to changes. Please sign up now to lock in the rates below.

LifePower12

12 months plan

LifePower12

30.98¢/kWh

Lock in our low 12-month fixed rate

  • Inclusive of GST
  • Promo code applies for new & renewal customers
  • Referral code applies for new customers
  • No transmission loss charge
  • No hidden cost

LifePower24

24 months plan

LifePower24

31.12¢/kWh

Lock in our low 24-month fixed rate

  • Inclusive of GST
  • Promo code applies for new & renewal customers
  • Referral code applies for new customers
  • No transmission loss charge
  • No hidden cost

LifeGreen24

24 months plan

LifeGreen24

31.55¢/kWh

Lock in our low 24-month fixed rate

  • Inclusive of GST
  • Promo code applies for new & renewal customers
  • Referral code applies for new customers
  • No transmission loss charge
  • No hidden cost

Explore all promotions!

Up to $120 rebate with Trust cards

  • Use code TBHOLS90 to get $90 rebate with any 24-month plan
  • Use code TBHOLS30 to get $30 rebate with any 12-month plan
  • Apply a referral code to add $30 referral rebate with any plan

Limited to the first 200 customers per month. Set up recurring bill payment with Trust cards to qualify. T&Cs apply.

Senoko HSBC promo

Up to $120 rebate with HSBC Credit Cards

  • Use code HSBCHOLS90 to get $90 rebate with any 24-month plan
  • Use code HSBCHOLS10 to get $10 rebate with any 12-month plan
  • Add a referral code to stack on $30 referral rebate with any plan

Limited to the first 900 customers. Set up recurring bill payment with HSBC Credit Cards to qualify. T&Cs apply.

Citibank promotions with Senoko

Up to $120 rebate with Citi Credit Cards

  • Use code CITIHOLS90 to get $90 rebate with any 24-month plans
  • Use code CITIHOLS10 to get $10 rebate with any 12-month plans
  • Apply a referral code to add $30 referral rebate with any plan

Limited to the first 200 customers per month. Set up recurring bill payment with Citi Credit Cards to qualify. T&Cs apply.

Up to $110 rebate with UOB Cards

  • Use code UOBHOLS80 to get $80 rebate with any 24-month plan
  • Apply a referral code to add $30 referral rebate with any plan

Limited to the first 500 customers. Set up recurring bill payment with UOB Cards to qualify. T&Cs apply.

Up to 4% cash rebate with the POSB Everyday Card

Set up recurring bill payment with your POSB Everyday Card to get up to 4% cash rebate with no minimum spend required (capped at $4 per calendar month). Easily enjoy up to $96 bill rebate with any 24-month plan! T&Cs apply.

No applicable bank promo? Here's a $60 bill rebate on us.

Enjoy a $60 bill rebate when you switch to any 24-month price plan.

 For 24-month plans 

HOLS60

Plus, enjoy an additional $30 referral rebate!

Stack on a referral code from your family or friends and get an additional $30 rebate in your electricity bill - that's right, on top of the above promotions.

Frequently Asked Questions

Q1
I'm currently with another retailer. How can I switch to Senoko Energy?

Switch to Senoko Energy as early as 4 months before your current contract with your retailer ends!

You can sign up online in 5 minutes. Simply choose a plan, upload your latest electricity bill from your previous retailer, and indicate your preferred contract start date with Senoko Energy.

If you require assistance, you can live chat with us at www.senokoenergy.com.

Q2
My retailer's electricity account is under my name, but SP bill is under another family member's name. Which do I use?

You should sign up with us using your household's SP account holder's name. The name should match the name indicated on your household's SP account. Please upload your latest electricity bill from your existing electricity retailer during your sign-up process with Senoko Energy.

Tip: The account holder's name on your latest electricity bill from your previous electricity retailer should match your household's SP account holder. If you are unsure, you may refer to your SP water bill to confirm your household's SP account holder.

Q3
How do I sign up with your bank promotions?

Most of our bank promotions come with a promo code for you to enter during your sign-up process with Senoko Energy. You may browse our available bank promotions here.

Do ensure to set up recurring card payment for your Senoko electricity bill, as it is usually a prerequisite for you to qualify for the bank rebates. You can edit your payment details by logging into your Senoko Energy account here.

Q4
What are your available payment methods?

We have five payment options available:

Recurring Card Payment
Save time by setting up recurring payment using your credit or debit card.

GIRO Payment
Set up automatic payment using your bank account. You may download our GIRO form.

One-time Online Payment
Make a one-time payment using your credit or debit card through your Senoko Energy online account or mobile app.

SGQR PayNow
Make payments easily by scanning the SGQR code displayed at the bottom of your bill.

AXS Machine
Pay your bill at an AXS machine near you or AXS m-station mobile app.

Learn how to set up your payment mode with our step-by-step guide below.

Payment Set-Up Guide

Q5
What is e-billing? Can I opt to receive a paper bill?
To encourage customers to use e-billing and contribute to climate-friendly action, you will be notified of your monthly bill and payment due date via email. You can also login to your online account to get an overview of your bills and outstanding balance.

If you would like a hardcopy bill, a charge of $1.605 (inclusive of GST) per monthly paper bill will apply. The paper bill fee comprises of the cost of printing and postage, and this fee will appear under "Other Charges" on the second page of your monthly bill. Please let us know if you would like to opt for a paper bill here.
Q6
Where can I find the standard terms and conditions in my price plan?
You may view our residential standard terms and conditions here. These T&Cs, as well as a fact sheet about your chosen electricity plan will be presented to you during your sign-up process, and will be emailed/mailed to you once your contract with Senoko Energy begins.
Q7
If I am switching from another retailer/SP Group, is the GIRO payment that I have been using to pay for all my utilities still valid?
With Senoko Energy, you will need to set up a new GIRO payment using your Senoko Energy Account number. You may download our GIRO form here

We recommend recurring credit card payments with our partner banks to enjoy additional rebates.