Scheduled System Maintenance

To serve you better, system maintenance is scheduled from 6 Dec, 7:30pm, to 9 Dec, 12am.
MyAccount online portal and mobile app services will be unavailable during this time.
We apologise for any inconvenience and thank you for your patience.
For assistance, please contact our Customer Service team at https://senoko.sg/help.

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Frequently Asked Questions
Businesses / Support

Frequently Asked Questions

Learn how to switch to Senoko, access your account, make bill payments, and more.

Choose a category

Switching over

Learn more about how to switch your energy provider to Senoko.

Accounts and contracts

Accessing your online billing portal, updating your account, and renewing your contract.

Payment Options
Billings and payments

Learn about the different billing and payment options available to you.

Energy glossary

Energy jargons can be difficult to understand. Learn some of the commonly used energy terms.

Connect with us

Connect with us

Can't find an answer? Please write in to us with your question and our Customer Solution Specialists will be delighted to assist you.
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Spark – Your Online Energy Billing Portal

Spark – Your Online Energy Billing Portal

Spark is a smart, value-added portal for corporate clients like yourself to be updated on your business's energy consumption patterns.

We’ve made it easy for you to view your business's electricity usage with custom reports, track your monthly bills across your various electricity accounts, and review your payment status — all in one app.

Find out more